8/1/2026This case relates to a preparer error claim on the 2025 return (mortgage interest limitation on debt over $750,000 was not applied, an error discovered from the client's call). An amended return correcting the error has been prepared but not yet filed. The original return, the amended return (not filed), and the firm's preparer error statement have been uploaded to Tax Protection Plus in support of the claim. A claim has also been opened with the firm's E&O carrier, Hiscox Insurance.

8/3/2026Phone call received from Chandra Jacobs (Hiscox) at 2:39 PM to discuss the case. Policy coverage is limited to penalties and interest (P&I) only. Chandra intends to follow up directly with Tax Protection Plus regarding coverage.

8/4/2026Email received from Sundeep Mutgi expressing dissatisfaction with the firm's resolution process. He does not want the firm to correct the returns and is instead requesting reimbursement of penalties, interest, and fees resulting from the error, a refund of the firm's tax preparation fees (Invoice 20212534, $248; Invoice 20213661, $292), and payment of a new accountant's fees. A case has been opened with the firm's law firm, Maguire, Schneider, and Hassay; an attorney assignment for consultation is pending.

8/7/2026A conversation was held with attorney Brian Sammon. A letter will be drafted with an offer from our firm and will be submitted to Attorney Sammon for his review.

8/12/2026We spoke with Julie Leck about this case. For the 2025 preparatin claim, we need either a screenshot of the IRS deposit confirmation of the original refund received. Our firm will locate this using the Where's my refund tool and ask the client to provide us with this documentation with our reply letter.

8/13/2026A draft of a reply letter was sent to Attorney Brian Sammon for his review.

8/20/2026A discussion was held with Attorney Sammon. A Release clause wwas added to the letter. Letter was approved by Atrtorney Sammon.

8/21/2026Letter was signed. Two checks were issued from our US Bank Account ending in 4169. Check # 02352639 for $248 for 2024. Check # 02352640 for $292 for 2025. A transfer was completed using check # 20231201 from our Huntington Operating account to our US Bank Refund Account ending in 4169. This was all placed in one envelope and it was sent certified with tracking number 70203160000021980119. The return signature card is tracking # 9590940261290209533228. This was postage paid $11.17 and placed for out going mail pickup by our mail carrier today.

8/28/2026We received notice from the postal service that our letter was received by the client.

8/28/2026Client Satisfaction check was paid.

8/28/2026Client Satisfaction check was paid.

9/16/2026Good afternoon Mr. Jones:

Your client's reimbursement has been approved in the amount of $ 2,500.00. I have shared via your Pro Portal, the forms needed to proceed with the payment (W-9 and ACH Forms). It is important to know that the reimbursement is considered a taxable event and Form 1099 MISC will be issued and reported to the IRS.

You may upload the completed forms via the secure link: https://taxprotectionplus.com/uploads?Account=001Ux00000C4P2XIAV&Case_Number=00074629&Value=0234

Sincerely,

Annalie Galceran-Guaico
Client Advocate Support

Tax Protection Plus
Office: (866) 942-8348 ext. 3256
Fax: (850) 424-1420
Email: annalie@taxprotectionplus.com
Website: www.taxprotectionplus.com

9/28/2026Letter was drafted and uploaded for attorney review. Correspondence prepared and ready for mailing upon legal approval.